Welcome to the Clubhouse.
tech sos
The software never gets to be the reason you stop.
Form won't send? Link going nowhere? Emails hiding in spam? Breathe. This is fixable, and you don't have to fix it alone.
No question is too small. I've definitely seen weirder.
need a human?
Three ways to reach me. Pick your vibe.
TEXT ME
343-364-9159
Got a question or want to run something by me? Send a quick text and let's chat.
best for · quick questions on the go
LIVE CHAT
8 am – 8 pm EST
Click the chat bubble in the bottom-right corner of any page and come chat me up.
best for · "is this right?" while you build
OFFICE HOURS
Available Every Day
Book a 1:1 call, share your screen, and we'll fix it together, face to face. Each session is 30 minutes, and trust me, we can get so much done in 30 minutes.
best for · "can you just look at it with me?"
Help me help you
Get unstuck faster.
When you reach out, send these three things and I can usually fix it in one go, instead of twenty questions back and forth.
"it's broken" + a screenshot = solved. "it's broken" alone = a mystery novel.
01
A screenshot
Or a quick screen recording. Seeing it beats describing it.
02
The link
To the page, form or email that's misbehaving.
03
The link
What you expected vs. what happened
Quick Fixes
Try these first. Most
take 2 minutes.
The bundle hiccups I see most, and what usually fixes them.
My form isn’t sending the gift email
✓ Check the automation is published (not just saved as a draft).
✓ Make sure the trigger is the exact form on your page. Copies of a form count as a different form.
✓ Test with a brand-new email address. Re-using one you already tested can skip the automation.
still not working? text me, we'll sort it.
My emails are landing in spam
✓ Make sure you’re sending from your own domain, not a free Gmail or Yahoo address.
✓ Check your domain is authenticated (SPF, DKIM and DMARC). Ask me if those letters scare you.
✓ Go easy on images, links and ALL-CAPS subject lines, and send yourself a test first.
still not working? text me, we'll sort it.
A button or link goes nowhere
✓ Test the live page in a private window, not the editor preview.
✓ Check the button action is set to a URL or the next step, not left blank.
✓ Make sure the link starts with https:// and has no extra spaces at the end.
still not working? text me, we'll sort it.
My page looks weird on my phone
✓ Switch the editor to mobile view. It has its own settings.
✓ Shrink big headlines and stack side-by-side sections for mobile.
✓ Hide anything that doesn’t need to be there on a small screen.
still not working? text me, we'll sort it.
I’m not on The VIP Hub. Will the templates work?
✓ Yes. Copy the layout and the words, then rebuild them in your own platform.
✓ Emails, Canva, sheets, checklists and prompts work anywhere.
✓ Not sure what your platform can do? Ask me. I’ve worked with almost all of them.
still not working? text me, we'll sort it.
I broke something and I don’t know what
✓ Don’t panic. This is exactly why we always work on a copy.
✓ Don’t delete anything yet. Undo is often still an option.
✓ Text me a screenshot and the link, and we’ll fix it together.
still not working? text me, we'll sort it.